Can't save my game on The Genesis Order

[Varden]

Hello, my problem on The genesis order is that I can no longer save my progress on the gamcore Browser. I'm at 27% of the game and as soon as I try to save the save slot remains empty, so I can't continue my progress..
Would it be possible to download my game to transfer it to the site? because I don't have this problem on the gamcore site and I can't transfer my complete backups from the Browser to the site either..