Issue on iPad

[Sophia Denvers]

Hi,

I have an issue on iPad. Every game I load be it in whatever browser I have the same issue.

When the game loads, the screen's aspect ratio appears to be distorted, resulting in a white bar along the right and bottom side of the screen.

Due to this issue, the buttons and menu options appear shifted from their original positions. However, the actual touch/click detection areas do not seem to adjust accordingly.

As a result, when I try to interact with the buttons in their new displayed positions, the inputs are not registered because the underlying clickable areas remain at their original positions.

This issue makes it difficult to access and use the in-game options, buttons, and menus across different games.

I am not sure if I am the only one facing this issue please look into this.

Thanks in advance.

[Gamcore]

Thank you for bringing this up.
We are still investigating what may be the reason for this bug.

Meanwhile, could you please try our new beta feature FullScreen2 (attached) and see if it helps:

In order to enable FullScreen2, please visit to our Indian version.
All you need is to add prefix "in." before gamcore address,
for example change the address from this
https://gamcore.com/games/corrupting_joy_365_days
to this:
https://in.gamcore.com/games/corrupting_joy_365_days

Looking forward to hear your feedback.
Also, could you please tell us the model of your iPad?

P.S. I see you have enabled VPN for gamcore.com website.
Could you please try to disable it, refresh the page and try again. Perhaps this will help as well.


Thank you

[Sophia Denvers]

Hi,

Thank you for replying.

I am using iPad Air 5th gen. Also tried it on iPad 9th gen running on ios 26.6 and the same problem there.

I have tried both your suggestions and still have the same issue (ss attached below)

Also, this info might be helpful, I think, I first faced this issue when I updated my iPad to ios 26 but currently I am running ios 27 so the issue has still continued. From my memory, I first faced this issue on March but, thought it might get rectified soon and didn't come here till now. So, sorry for that.

I tried running the website today in an older version of iPad which is in ios 17 and there I did not see this issue.

Thanks in advance for looking into this.