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Messages - Sophia Denvers

#1
Gamcore / Issue on iPad
Today at 10:40:54 AM
Hi,

I have an issue on iPad. Every game I load be it in whatever browser I have the same issue.

When the game loads, the screen's aspect ratio appears to be distorted, resulting in a white bar along the right and bottom side of the screen.

Due to this issue, the buttons and menu options appear shifted from their original positions. However, the actual touch/click detection areas do not seem to adjust accordingly.

As a result, when I try to interact with the buttons in their new displayed positions, the inputs are not registered because the underlying clickable areas remain at their original positions.

This issue makes it difficult to access and use the in-game options, buttons, and menus across different games.

I am not sure if I am the only one facing this issue please look into this.

Thanks in advance.