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We are still looking for the cause of the error. Please tell us which operating system do you use? And which version?

windows 10 home
22h2

Please make a short video using your phone or screen recorder and upload it to YouTube privately so we can understand better what went wrong. Thank you.

I tried to do it in the browser and everything works.

I`ll just describe step by step what i am doing
1 scroll all the way dwon to the bottom and click help
2 In section Game Saves Management clicking EXPORT/IMPORT GAME SAVES link
3 In section Export or Backup clicking 1. Export all game saves, chosing file destination and saving
4 Then i can`t find a file in selected destination

Wait, now it worked, it created a file (but tried this like 6 times today and yesterday) BUT it`s empty it has only {} written

what should i do to make it work right and save actuall progress

Please make a short video using your phone or screen recorder and upload it to YouTube privately so we can understand better what went wrong. Thank you.

I tried to do it in the browser and everything works.

I`ll just describe step by step what i am doing
1 scroll all the way dwon to the bottom and click help
2 In section Game Saves Management clicking EXPORT/IMPORT GAME SAVES link
3 In section Export or Backup clicking 1. Export all game saves, chosing file destination and saving
4 Then i can`t find a file in selected destination

Wait, now it worked, it created a file (but tried this like 6 times today and yesterday) BUT it`s empty it has only {} written 

I use gamcore browser. Want to save progress but EXPORT/IMPORT GAME SAVES link doesn`t create any new file. pls help