The game stopped to work after version update on Gamcore and all your saves are gone?
This Guide is written for Ren'Py game, but may help to other game types as well.
Step 0: Backup to computer your existing game progress saves from this page:
- https://gamcore.com/help/saves
Step 1: Clear your browser's cache and data:
- Open your browser settings.
- Find the "Privacy" or "History" section.
- Look for an option to clear browsing data or cache.
- Select "All time" or "Everything" as the time range.
- Check the boxes for "Cookies" and "Cached images/files."
- Click "Clear" or "Delete" to remove the cache and data.
Step 2: Restart your browser or try another browser:
- Close your browser completely.
- Reopen it and try accessing the game.
- If the problem persists, try using a different browser (Google Chrome, Mozilla Firefox, Microsoft Edge, Gamcore Browser)
Step 3: Wait for 15 minutes:
- After clearing cache and trying another browser, wait for 15 minutes.
- Sometimes, temporary issues can resolve themselves during this time.
Step 4: Contact us by replying here:
- Please state game name, game version, your browser and the error nature
This Guide is written for Ren'Py game, but may help to other game types as well.
Step 0: Backup to computer your existing game progress saves from this page:
- https://gamcore.com/help/saves
Step 1: Clear your browser's cache and data:
- Open your browser settings.
- Find the "Privacy" or "History" section.
- Look for an option to clear browsing data or cache.
- Select "All time" or "Everything" as the time range.
- Check the boxes for "Cookies" and "Cached images/files."
- Click "Clear" or "Delete" to remove the cache and data.
Step 2: Restart your browser or try another browser:
- Close your browser completely.
- Reopen it and try accessing the game.
- If the problem persists, try using a different browser (Google Chrome, Mozilla Firefox, Microsoft Edge, Gamcore Browser)
Step 3: Wait for 15 minutes:
- After clearing cache and trying another browser, wait for 15 minutes.
- Sometimes, temporary issues can resolve themselves during this time.
Step 4: Contact us by replying here:
- Please state game name, game version, your browser and the error nature